- Solutions
-
- File Server: Ransomware Protection
- File Server: File Copy
- File Server: Audit File Access
- File Server: Storage growth reporting
- Licensing/Pricing
- Contact
Information
How is it collected
How is it used?
Email address
If you sign up for our newsletter
An infrequent newsletter is emailed to you. There is an unsubscribe link at the bottom of every one of them.
Email address
If you sign up for tips after downloading our software.
A few hints and tips emailed are sent to you. Afterwards, you will be added to the newsletter list. There is an unsubscribe link at the bottom of every one of them.
Email address and possibly name (if it is sent by your mail client)
If you send us an email requesting support.
We only use this to respond to your inquiry.
Email address and possibly name
If you sign up on our support forum for help.
We only use this to respond to your inquiry.
Email address, name, and address (typically company address)
When you order from us.
We use this information to fulfill your order, and in exceptionally rare circumstances to let you know of a critical software update.
It is possible to visit our website anonymously.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
All credit card transactions are handled by a secure 3rd party transaction processor. Credit card number, security code, and expiration date never touch our servers.
Information received for support requests is protected by HelpSpot's privacy policy.
Order information is protected in a secure database hosted by Amazon and protected by their privacy policy.
Order information is process by 2Checkout, and is protected by their privacy policy.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us determine what channel visitors come to us from. We also use cookies to prevent display of various messages on our website.
We also use third party analytics software (Google Analytics, privacy policy). We do not have any access to any customer identifiable information from this analytics data.
We do not, have not, and will not sell or trade, your personally identifiable information.
We may transfer personally identifiable information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Non-personally identifiable visitor information (anonymous data) may be provided to other parties for marketing, advertising, or other uses.
At any time you may request the data we have about you. You may also request that we delete any data that we have about you. For data that is held by third parties to which we do not have access (analytics data for example), you will need to contact the applicable company that has your data.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are older than 13 years old.
The only information we have about you is information you have chosen to share with us. By giving us any such information, you give consent for it to be used as described above. By using our site, you consent to our web site privacy policy.
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 6/7/2023 (updated our address and link to credit processor policy)
If there are any questions regarding this privacy policy you may contact us using the information below.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may contact us.
“PAM (as we call it) is one of the best tools in our IT toolbelt and consistently helps me to stay ahead of the curve regarding our datacenter. Thanks for a great product.”
Jason M., Image API, Inc., USA