Author: Doug N
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Location of Common Product Files
We frequently get asked about where to find some common product files, so I’ll list them below for your use and enjoyment 🙂 License files: License files are always in the product’s main directory, and end in .lic For PA File Sight, look in C:\Program Files\PA File Sight For PA Server Monitor […]
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Great Monitoring Article
We frequently get people asking us for some best practice advice. Today I came across a Google article that is well written and gives some great advice on setting up monitoring. It’s available at: https://landing.google.com/sre/sre-book/chapters/monitoring-distributed-systems/
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Replaying and Redirecting a Network Capture from a Different Network
Recently we had a case where the SNMP Trap Monitor was truncating text from the received trap. The customer captured some example SNMP Trap packets using Wireshark, and then sent us the capture file. Wireshark is an awesome application to look at network traffic and we highly recommend it. But back to the network […]
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Implementing 3rd Party Fail Over with the Service Monitor
We have a customer with a scenario where a set of services run on SERVER1 -or- SERVER2. If any service in a set fails, everything in the set should be stopped and the entire set should be started on the other server. Below I’ll describe how to implement this. In my example I’ll assume […]
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Computing Memory Usage According to Task Manager
When you look at Task Manager, it’s hard to compare it to any counter you see in Performance Monitor. The reason is there are many ways to discuss memory usage and it’s cousin free memory. If you think about it, you really don’t want your computer to have free memory laying around. That would represent […]
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Ping and the Windows DNS Cache
We’ve been chasing an issue lately and learned a few things, so we thought we’d document them for posterity. When you use the Windows ping command line utility, you give it an IP address or host name, it resolves the host name if needed, pings the address, and gives you the results. Simple, right? […]
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Almost Free Remote Support / Remote Access Tool
Executive Summary: Practically unlimited remote desktop support / remote access for a one time cost of $125! Just install the remote agent and you can access devices at the remote agent’s site. It just works! Really? Sounds like a scam? No, we’ve had this underappreciated feature for years. Time to get the word out […]
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Russian Hackers and the DNC – Email Security Matters
Robert S. Mueller, Special Counsel for the US Department of Justice, has just released his findings about the Russian Hacking of the Democratic National Convention in 2016. It’s a very interesting read containing information on how the hacks took place (spearfishing, spoofed emails, spoofed websites, bitcoin mining to obscure payments, etc). If any corporate […]
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Updating Django OSQA to use reCaptcha 2
Our support site is built on OSQA which in turn is built on Django. It was still using reCaptcha (version 1) which was taken over by Google, and discontinued. So it was time to roll up our sleeves and update to reCaptcha 2. The main idea is the reCaptcha is a field based on a widget. […]
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File Sight Reported Files Read? What Happened?
We sometimes get requests from customers asking for help understanding a File Sight report. It often involves some user account is shown as having read 100’s of files very quickly. This post is to help explain what might have happened. From the server (where PA File Sight runs), it’s hard to know for sure. […]